{"id":3748,"date":"2019-10-06T21:39:52","date_gmt":"2019-10-06T19:39:52","guid":{"rendered":"https:\/\/hocinfo.com\/?p=3748"},"modified":"2019-10-06T21:39:53","modified_gmt":"2019-10-06T19:39:53","slug":"uptime-institute-pour-en-finir-avec-l-erreur-humaine","status":"publish","type":"post","link":"https:\/\/hocinfo.com\/index.php\/2019\/10\/06\/uptime-institute-pour-en-finir-avec-l-erreur-humaine\/","title":{"rendered":"Uptime Institute : pour en finir avec l\u2019 \u00ab\u00a0erreur humaine\u00a0\u00bb"},"content":{"rendered":"\n<p>Le c\u00e9l\u00e8bre cr\u00e9ateur du <a rel=\"noreferrer noopener\" aria-label=\"standard Tier (s\u2019ouvre dans un nouvel onglet)\" href=\"http:\/\/www.cellaconsilium.fr\/?s=tier\" target=\"_blank\"><strong>standard Tier<\/strong><\/a> s\u2019interroge sur les causes des arr\u00eats de production dans nos SI modernes. Et en particulier, sur la pr\u00e9dominance de l\u2019 \u00ab\u00a0erreur humaine\u00a0\u00bb comme r\u00e9sultante de l\u2019analyse causale d\u2019une catastrophe num\u00e9rique. En effet, dans nos SI modernes, articul\u00e9s autour des salles informatiques et des Datacenters, le facteur humain semble presque incongru. L\u2019 \u00ab\u00a0erreur humaine\u00a0\u00bb ne serait-elle pas devenue une expression valise qui masque une r\u00e9elle lacune de coh\u00e9rence strat\u00e9gique ? Les exploitants sont-ils vraiment responsables lorsque l\u2019<a rel=\"noreferrer noopener\" aria-label=\"organisation globale (s\u2019ouvre dans un nouvel onglet)\" href=\"\/index.php\/tag\/pilotage\/\" target=\"_blank\"><strong>organisation globale<\/strong><\/a> est d\u00e9faillante ?<\/p>\n\n\n\n<p>La <a rel=\"noreferrer noopener\" aria-label=\"synth\u00e8se de l'\u00e9tude de l\u2019UI (s\u2019ouvre dans un nouvel onglet)\" href=\"https:\/\/journal.uptimeinstitute.com\/how-to-avoid-outages-try-harder\/\" target=\"_blank\"><strong>synth\u00e8se de l&rsquo;\u00e9tude de l\u2019UI<\/strong><\/a> invite froidement \u00e0 ne pas attendre de miracle technologique tant que la gestion des actifs IT demeure fantaisiste. Par exemple, lorsque la gestion des changements est inconsistante.  Ou que la gestion des infrastructures logiques fait oublier l\u2019existence des \u00e9quipements sous-jacents. Il s\u2019agit donc de rehausser le niveau de rigueur en incluant les exploitants dans cette d\u00e9marche d\u2019am\u00e9lioration continue. Sous-estimer la valeur op\u00e9rationnelle du mat\u00e9riel informatique d\u00e9bouche immanquablement sur de brutaux retours \u00e0 la r\u00e9alit\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le c\u00e9l\u00e8bre cr\u00e9ateur du standard Tier s\u2019interroge sur les causes des arr\u00eats de production dans nos SI modernes. Et en [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[87],"tags":[106,76,104,103,134,133],"class_list":["post-3748","post","type-post","status-publish","format-standard","hentry","category-actualites","tag-continuite","tag-datacenter","tag-disponibilite","tag-exploitation","tag-gestion-des-risques","tag-pilotage"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Erreur humaine : pour en finir avec cette fausse excuse - HOC INFO<\/title>\n<meta name=\"description\" content=\"L\u2019 &quot;erreur humaine&quot; ne serait-elle pas devenue une expression valise qui masque une r\u00e9elle lacune de coh\u00e9rence de gestion du Datacenter ?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hocinfo.com\/index.php\/2019\/10\/06\/uptime-institute-pour-en-finir-avec-l-erreur-humaine\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Erreur humaine : pour en finir avec cette fausse excuse - 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